Privacy Policy - Bushland Trails Co.

1. Introduction

At Bushland Trails Co., we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all personal information we collect through our website, during phone conversations, via email, or through any other communication with you. It is important that you read this privacy policy together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

2.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

Name and contact details (email address, telephone number, physical address)
Demographic information (such as your country of residence)
Payment information (credit card details, billing address)
Information regarding your preferences and interests related to our tours
Feedback and survey responses
Any other information you choose to provide to us

2.2 Usage Data

We may also collect information about how you access and use our website ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2.3 Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

Bushland Trails Co. uses the collected data for various purposes:

To provide and maintain our service
To process your tour bookings and manage your account
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
To send you promotional emails about new tours, special offers or other information which we think you may find interesting

4. Legal Basis for Processing Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation
Where you have given consent to the processing of your personal data for one or more specific purposes

5. Data Sharing and Disclosure

We may share your personal information in the following situations:

5.1 Third-Party Service Providers

We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5.2 Business Transfers

If Bushland Trails Co. is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

5.3 Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Bushland Trails Co.
Prevent or investigate possible wrongdoing in connection with the service
Protect the personal safety of users of the service or the public
Protect against legal liability

6. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent

If you wish to exercise any of these rights, please contact us using the details provided in Section 11.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +61 8 6317 4825
By mail: 73 Forest Edge Dr, Perth WA 6000, Australia